Thank you for your interest in our Internet presence. The protection of your personal data (hereinafter also “data” or “PI”) is a very important concern for us.

We know that maintaining your trust requires that we protect your privacy, so we are very sensitive to the privacy concerns of those who use our websites, our pages and applications on third-party social networking services, our emails, and our mobile applications (collectively, with all other platforms that link to this policy, our “Services”).

This Privacy Policy explains our information practices and the choices that you, as a user of our Services, can make about the collection, use, and dissemination of your information.

We may collect information about you and the device(s) you use to access our website in a variety of ways:

• You may directly provide information to us;
• You may choose to allow a third party, such as a social networking service, to share information with us;
• We may gather other information when you use or access our site;
• We may obtain additional information about you from other sources where permitted by law.

If we are unable to collect information relating to you, we may be unable to provide you with the services you requested. More detail on each of these methods of collection is listed in detail below.

When you access and use our website or otherwise communicate with us, you may directly provide us with information, including (but not limited to) the following:

• Contact Information (such as name, email address, mailing address, telephone number etc.);
• Username or password
• Demographic information (such as age or date of birth, gender, marital status and/or other characteristics);
• Credit card or other payment information;
• Any other information that you choose to provide us about you or others or your company;
• Any other information that we may require from time to time in order to provide you with our Services, including information that may be considered sensitive personal information under applicable data protection laws.

When you access or use our Website, we may use cookies, web beacons, or other technologies to collect information about your computer or device and your online activity. We may collect the following data including but not limited:

• Device type (such as desktop, tablet, or mobile device);
• Browser type (such as Internet Explorer);
• Operating system (such as Windows);
• IP address, MAC address, device ID, or similar information;
• Websites or online services you visit before or after visiting our Website;
• Your interaction with our Website (such as the links you click and the pages and items you view);
• Whether you open or forward our emails or click on elements within these emails.

We may collect information about you from other sources, where permitted by law, such as public databases and other commercially available sources. We may also collect information about you from third parties we engage to provide services to you on our behalf, including (but not limited to) third parties handling consumer support inquiries or marketing.

This information may include:

• Contact Information (e.g., name, email address, mailing address, telephone number);
• Social networking user IDs;
• Age or date of birth;
• Gender;
• Demographic information;
• Publicly observable activities (such as blogs and online postings);
• Other information that we may use to improve our activities.

Some of this information may be considered sensitive under applicable data protection laws. Please note that parts or all the information we collect or obtain may be combined or linked (by us or by third parties providing services to us) for any of the purposes described in this Privacy Policy, including to help us customize how we communicate with you and to improve our services.

We may collect, hold, and use personal information for the purposes listed below (unless otherwise required by law):

• to communicate with you regarding our products and services. Note; You can optout of receiving information from us at any time by contacting us through the contact details listed in “How To Contact Us” section;
• to provide you with other information, services, products, or other materials you request or in which you may be interested;
• to customize your interactive experience (including by providing you with relevant information on our Website and elsewhere);
• to manage and improve our sites, products, and service offerings;
• to provide you with services or offers you have requested;
• to respond if you contact one of our Representatives;
• to process your payment for purchases or other services;
• to better understand the audience for our Services;
• to analyse how our products, services and sites are accessed and used;
• to conduct surveys and other research and analysis;
• to deliver product information and other communications more tailored to your interests;
• to provide security and protect against fraud;
• to enforce our Terms of Use, Community Rules, or other legal rights; and
• for our internal management purposes and to manage our relationship with you.

We will not send you any email communication unless you expressly consent to receive such communication from us. And if you do sign up to receive such information, you will always have the opportunity to “unsubscribe”.

We hold the information we collect in electronic and/or paper form. We retain information for as long as it is reasonably needed for the purpose for which it was collected, or for so long as there is a need to preserve it for legal reasons. We delete information as soon as reasonably practical, after a valid deletion request or the end of the period just described, whichever occurs first.

We may share the information we collect with the following types of entities in connection with the purposes listed above, including those which may be located with in Canada or other countries outside your country of residence:

• We may share information within our Affiliates, and within our family of affiliated companies.
• Service Providers, Advisers, and Consultants. We may share information with third parties that provide services on our behalf and third parties that provide services to us.

These parties may use the information solely in conjunction with the specific services they provide for us or to us. Some service providers may be involved in administering or, where allowed by law, supplementing our databases.

Other Parties When Required by Law or as Necessary to Protect Our Users and Services. We also may disclose information to third parties in order to:

• protect our legal rights, as well as the rights of the users of our Services or others;
• protect the safety and security of the Services, our users, or others;
• investigate violations of law and to prevent fraud; or
• comply with the law in any of the jurisdictions in which we do business, or if we are compelled to release information by a court of law or other person or entity with jurisdiction to compel production of such information, asked to respond to legal process or a request for co-operation by a government entity, whether or not legally required (depending on local law).

Other Parties in Connection with a Corporate Transaction. We reserve the right to disclose any information we have about you in the event that we sell, merge, or otherwise transfer all or a portion of our business or assets to a third party (or offer to do so), or in the unlikely event of a bankruptcy or similar event. Outside this context, we will not sell any lists of consumer contact information to unaffiliated companies for their marketing purposes.

Otherwise with Your Consent or as Permitted by Law. In addition to the sharing described or permitted by this Privacy Policy, we may share information about you with third parties whenever you consent to such sharing, or as permitted by law.

We may collect, transfer, store, process, and/or disclose your information outside your country of residence, consistent with this Privacy Policy and with applicable law (for example, the legal basis for transfers of information may stem from standard contract clauses or consent). A copy of transfer contracts may be obtained by contacting us.

As mentioned above, we may also disclose your personal information to recipients located outside your country of residence, consistent with this Privacy Policy. These recipients may be located in countries such as Canada. Please note that the data protection and other laws of countries to which your information may be transferred might not be as comprehensive as those in your country

We are committed to keeping your interactions on our Services safe and secure. We have implemented administrative, technical, and physical measures intended to safeguard personal information in our custody and control against theft, loss, and unauthorized access, use, modification, and disclosure. Please note, however, that we cannot absolutely guarantee the security of any information you provide online; you provide it at your own risk.

Our Website may contain links to the sites of our affiliates, and to sites that are owned and operated by third parties. These other sites may have their own privacy policies and are not be governed by this Privacy Policy. We are not responsible for the privacy practices or the content of sites owned and operated by third parties. Other sites may collect and treat information collected differently, so we encourage you to carefully read and review the privacy policy for each site you visit.

Our Website may, from time to time, contain interactive areas where users might submit comments or other content (including information about the user that might be displayed in the user’s public profile within an online community) that may be visible to others. Users should be aware that when they voluntarily disclose personal information in content submitted for posting or publication, the information can be read and used by others. This may result in unsolicited messages from other posters or parties. We make no representations and undertake no obligations as to the security or use of information you voluntarily include when submitting content.

Our Website is not directed to children as defined by applicable law, and we will not knowingly request any information from children. If a parent or guardian believes that their child has provided us with personally identifiable information, they should contacting us. We also recommend that parents monitor their children’s Internet activities and learn and employ software or other tools that can help their children enjoy the fun and entertainment of an online experience without compromising their personal safety or allowing them to use the Internet in a manner inconsistent with their parents’ preferences.

We may change or replace this Privacy Policy at our sole discretion at any time. Please check back from time to time to ensure that you are aware of any updates or changes in this Privacy Policy. Your continued use of, or access to our Website, as well as our handling of your information more generally, will be subject to the version of the Privacy Policy that is in force at the time of that use, access, or handling.

In addition to your right to be informed about our data practices, you have the right to request access to information we specifically hold about you and request that we rectify inaccuracies in that information (subject to certain exceptions under applicable law). Depending on applicable law, you may also have the right to erasure, the right to restrict processing and withdraw your consent to future processing, the right to data portability, and the right to object to processing based on legitimate interests, for purposes of scientific/historical research, or direct offerings. If you would like to make a request pursuant to these rights, please contact us via the contact information provided below in the “How To Contact Us” section.

We may require you to verify your identity and specify what information you require before completing a request. There may be occasions when a request to access, obtain, modify or prevent the use of personal information we hold about you is denied. Such occasions would include, for example, where access to the information would have an unreasonable impact on the privacy of others.

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored on your device either temporarily for that session only or permanently on the hard disk (persistent cookie) and allows the website or a third-­party to recognize you and make your next visit easier and the features more useful to you.

Cranial Cut website uses cookies which are necessary for the functioning of the website by default. These cookies cannot be removed, or the website won’t work. We call these “Essential”. There are also other cookies we use that are not strictly necessary for operating this site, which you can block by changing your browser settings or alternatively choose to not continue browsing the site.

In addition to our own cookies (cookies which are served from cranialcut.com) we may also use various third-­party cookies (cookies which are served from anywhere else than from cranial.com) to report usage statistics of the site and deliver advertisements.

Google Analytics, Double Click

Google Analytics is a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google uses cookies. The information concerning the use of the user’s online offer generated through cookies is generally transmitted to and stored at a Google server in the USA.

Google is certified under the Privacy Shield Treaty and thus offers a guarantee that it complies with the European data protection law. For further information please visit:
https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.

We inform you that, on this website, Google Analytics was expanded by the code “anonymizeIp” in order to guarantee anonymized capture of IP addresses (so-called “IP masking”). By activating IP anonymization on this website, your IP address within member states of the European Union or other contracting parties to the Agreement on the European Economic Area is first abbreviated by Google. The full IP address is transmitted to a Google server in the USA and abbreviated there only in exceptional cases. Google uses this information on behalf of the operator of this website to evaluate your use of the website, to create reports concerning website activities, and to provide other services in connection with website use and Internet use vis-à-vis the website operator. The IP address transmitted by your browser within the scope of Google Analytics is not combined with other data held by Google. Pseudonym profiles of users may be created from the processed data. The IP address transmitted by your browser is not combined with other data held by Google.

You can prevent the collection of the data generated by the cookie and relating to your use of the website to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following:
http://tools.google.com/dlpage/gaoptout?hl=de.

Further information concerning data used by Google, settings options, and opportunities to object are available on Google‘s website at:
https://www.google.com/intl/de/policies/privacy/partners
http://www.google.com/policies/technologies/ads
http://www.google.de/settings/ads

DoubleClick by Google (“DoubleClick”) is a service by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). DoubleClick uses cookies to display most relevant advertisements. Google keeps track of the advertisements you have seen and which of them you have actually viewed. Using the DoubleClick cookies allows Google and its advertising network to serve advertisements based on your previous web page visits (or even apps). Google will transmit information generated by the cookies to a Google server for analysis and storage. You can prevent cookies from being saved by setting your browser software accordingly. You can also prevent Google from collecting data generated by the cookies and pertaining to your use of the web page as well as processing this data.

For more detailed information on the terms and conditions of use and data protection, please visit:
http://www.google.com/analytics/terms/de.html
http://www.google.com/intl/de/analytics/privacyoverview.html.

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser and/or use some of the suggested sites below. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

More information about cookies

You can learn more about cookies on following third-­party websites:

AllAboutCookies: https://www.allaboutcookies.org/

Network Advertising Initiative: http://www.networkadvertising.org/

If you think we have breached our privacy obligations in dealing with your personal information, you may make a complaint by writing to us using the contact details set out below and we will endeavour to provide you with confirmation as to how we propose to deal with the complaint as soon as reasonably practicable. If you are not satisfied with our response to your complaint, then you may make a complaint to the relevant privacy regulatory body in your country of residence.

If you have any questions or concerns about this Privacy Policy or about our collection, holding use or disclosure of your personal information, or if you would like to make a complaint in relation to your privacy, please Contact Us.

You may also reach us by: